38 years of building experience. One clear, practical point of view.

Build Support Services is led by Marco Tonelli, a Registered Building Practitioner with extensive building industry experience.

38 years of building industry experience

Registered Building Practitioner in Victoria

Site visits in Victoria by arrangement

Remote advice Australia-wide

Building knowledge put to work for homeowners.

Over nearly four decades in the building industry, Marco has seen how small decisions can affect cost, quality and progress much later in a project.

He has also seen homeowners asked to approve quotes, variations, materials and repair strategies without having an experienced building professional available to explain what really matters.

Build Support Services was created to provide that missing perspective. It gives homeowners and owner-builders direct access to practical advice without taking control of the project away from them.

Experience you can use.

38 years of building industry experience
Registered Building Practitioner in Victoria
Residential and commercial project experience
New builds, renovations, rectification and owner-builder projects
Site consultations in Victoria by arrangement
Remote advice Australia-wide

Registration. Marco is a Registered Building Practitioner in Victoria, registered with the Building and Plumbing Commission. Practitioner registrations can be checked on the official practitioner register.

Methodical, practical and easy to understand.

Start with the history

What happened, when did it begin, what has already been tried and what decision needs to be made now?

Separate symptoms from likely causes

Visible damage or a contractor explanation may not tell the full story. Marco tests the assumptions before suggesting a direction.

Explain the issue clearly

Advice is given in plain English so the homeowner understands the reasoning, not just the conclusion.

Identify the next sensible step

The answer may be a decision, a better question, further investigation or input from a specialist.

Advice under a clear, agreed scope.

"Most homeowners are not short on information. They are short on an experienced building voice who knows what matters and can explain it clearly."

Marco Tonelli | Founder and Principal Building Adviser

Build Support Services is paid by the client for advice. It does not use the consultation to sell a product or conceal a commercial interest.

Where specialist or trade involvement is appropriate, Marco will explain why. Any related-party interest, referral arrangement or potential conflict known to Build Support will be disclosed so the client can make an informed decision.

The full scope, fee and boundary arrangements are set out in the Terms of Engagement.

Put 38 years of experience behind your next decision.

Send Marco a short summary of your project or problem and he will recommend the most useful next step.

Request a Consultation