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Straightforward advice, scoped before work begins.

The right starting point depends on the complexity of the issue and the amount of information to be reviewed. Marco will confirm the suitable service and fee before any work proceeds. All prices are in Australian dollars and include GST.

38 years of building industry experience

Registered Building Practitioner in Victoria

Site visits in Victoria by arrangement

Remote advice Australia-wide

Three ways to start a conversation.

Initial Advisory Consultation

$800

Including GST

Recommended starting point for a new or complex matter, multiple questions or a project requiring a detailed discussion.

  • One project brief of up to two pages
  • Up to 20 pages of supporting documents
  • Up to 20 photographs
  • Material supplied at least two business days before the session
  • Up to 60 minutes by phone or video
  • A concise emailed action summary within two business days
  • No formal inspection or expert report
Focused Advice Call

$400

Including GST

Suitable for one contained question, a limited document discussion or a focused second opinion. Offered only where the matter can be responsibly addressed in 30 minutes.

  • Up to 30 minutes by phone or video
  • One clearly defined question
  • Limited supporting information
  • No new detailed document review or formal written report
Initial Advisory Consultation

$800

Including GST

Available for a brief follow-up on the same matter after an earlier consultation. Not available for a new project or unrelated issue.

  • Up to 15 minutes
  • Same project and original advice
  • No new documents or expanded scope

Scoped and priced in advance.

Quote and Scope Review

From $800

Including GST

A practical review of builder quotes, inclusions, exclusions, allowances and points requiring clarification.

  • Fee depends on the number, length and complexity of documents
  • Scope and fixed fee confirmed before review
  • Not a quantity surveyor cost plan or legal contract review
Site Consultation

Quoted in advance

Available for a brief follow-up on the same matter after an earlier consultation. Not available for a new project or unrelated issue.

  • Up to 15 minutes
  • Same project and original advice
  • No new documents or expanded scope
Ongoing Project Support

Quoted in advance

Available for a brief follow-up on the same matter after an earlier consultation. Not available for a new project or unrelated issue.

  • Up to 15 minutes
  • Same project and original advice
  • No new documents or expanded scope

Payment, cancellation and rescheduling.

  • Fixed-fee consultations are paid in full when booked.
  • A booking is not confirmed and an engagement does not begin until Build Support accepts the scope and payment is received.
  • Site visits and larger reviews are payable before work starts unless a written proposal states otherwise.
  • More than 48 hours notice: full refund or one reschedule.
  • Between 24 and 48 hours notice: 50% cancellation charge or one reschedule at Build Support discretion.
  • Less than 24 hours notice or non-attendance: 100% cancellation charge.
  • If Build Support cancels, the client may choose a full refund or reschedule.
  • Nothing limits non-excludable rights under the Australian Consumer Law.

The complete terms are set out in the Terms of Engagement.

Frequently asked questions.

Which consultation should I choose?
Choose the Initial Advisory Consultation for a new, complex or multi-part issue. The Focused Advice Call is appropriate only when there is one clearly defined question. If you are unsure, submit the request and Marco will recommend the best fit.
Yes. Attach the most relevant documents. Marco will confirm whether the standard allowance is suitable or whether a separate review fee is required.
The standard launch position is Victoria site visits only. Remote advice is available Australia-wide. Other travel can be considered under a separate written quotation.
The Initial Advisory Consultation includes a concise emailed action summary. A detailed or formal report must be separately scoped and quoted.

Not sure where to begin?

Send a short description and Marco will recommend the most useful option before you commit.
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